Need to speak with a Funeral Director immediately? Please call 0410 478 713 or 1300 242 490

Aged Care and Palliative Care Training for End-of-Life Support – Northern Rivers

Why End-of-Life Training Matters in Aged Care and Palliative Care

Working in palliative and aged care often means being present for some of life’s most significant and emotional moments. While the focus is always on providing the highest standard of care, there are times when staff are called on to navigate delicate conversations, support grieving families, and manage their own emotional wellbeing.

My complimentary education sessions are designed to provide additional support in these areas. They offer practical tools and compassionate strategies that complement the existing skills and training your team already has.

Sessions are interactive, informative, and shaped around the realities of palliative and aged care work. The aim is to give staff more confidence when facing situations that can feel challenging, while helping to protect their own wellbeing. A team that feels supported and equipped is better able to create a positive experience for residents and their families during times of loss.

Each session can be tailored to your facility or organisation and run between 20 minutes and one hour, depending on your schedule.

Popular Topics

Emotional Support and Resilience

• Grief and emotional resilience in the workplace

• Recognising anticipatory grief in residents, families, and staff

• Burnout prevention and self-care strategies

• Coping with the emotional impact of loss

Communication Skills

• How to speak with families about death and dying

• Breaking difficult news with compassion

• Supporting children and young people when someone is dying

• Managing family conflict and differing expectations

Practical and Cultural Awareness

• Practical steps after death

• Understanding cultural and spiritual considerations

• Simple rituals to support residents, families, and staff

• Working collaboratively with funeral directors

I can also provide sessions for the families of residents / patients, helping them understand what to expect when a loved one leaves your care, what their options are, and how to have important conversations before the time comes.

If you would like to arrange a session or discuss tailoring training to your team, please get in touch.

Contact:
Phone: 0410 478 713
Email: hello@rachelbracken.com